Client Accounts

While Fox doesn’t natively offer faxing, it can be done pretty easily using a third party service that does email...

Adding a new client account is simple.  This can be a test client or you can start the setup process...

The Message Template determines who the message will go to (via text or email) and what it will say. To...

In this article we’ll discuss Contact Groups which include Transfer Groups, SMS Groups, and Email Groups. First, let’s start off...

Collecting information via fields is critical for operators. Fields allow unique information to be collected in the script and then...

In this tutorial, you’ll learn about how to add and manage contacts as well as how to label them. For...

Each client can get access to a portal where they can login, view a timeline and messages and reports, listen...

Secure Portal Login The Fox Secure Message portal allows you to receive secure messages using a computer or a mobile...

In this tutorial, we’ll cover the following: Adding a new entry to the on-call calendar Creating multiple on-call calendar groups...

Some clients may have advanced needs which require advanced scripts so that operators can seamlessly navigate different scenarios. Fortunately, Fox...

There are many reasons you may want to send a secure message via the Fox Secure Message Portal such as...

To access Client Account Configurations, open the client you wish to configure, then click the drop down menu and select...